Telephone Tools for Mac OS X

In Mac OS X Tiger, Apple’s Address Book had the ability to connect with a Bluetooth phone to provide two rather nice features:

  1. It could display caller ID information for incoming calls and bring up the corresponding Address Book entry if any.
  2. It could dial out by right clicking on a phone number entry and selecting “dial using name-of-device” from the contextual menu.

In Mac OS X Leopard, these features disappeared with nary a trace.¬†Today if you search for “Mac Caller ID software”, the first page of listings are for programs that are outdated or no longer available, yet there is a moderately priced easy to use tool for connecting your Mac to your telephone called Phone Amego.¬†Phone Amego supports a number of innovative features to make using your phone easier.

  1. Supports Caller ID, Dialing, and Address Book integration from a single uncluttered menu bar item.
  2. To redial or return a recent call, click on the Phone Amego menu, slide down to “Recent” (the 2nd item), slide over to the submenu listing recent calls, and release over the Name or Number you want to call. There’s nothing to launch, no windows to find, no input fields to examine. Just click-slide-release to have your Mac dial your phone.
  3. One program to work with all your phones (Bluetooth cell phones, landlines, and VoIP).
  4. Phone Amego reports both inbound and outbound call status in a consistent heads up window. Built-in support for using Growl works with Prowl or BoxCar to display desktop caller ID on your iPhone or iPad.
  5. Augmented Caller ID that works in both directions. Lookup numbers using Internet White Pages, or define your own caller ID listing. Can be used with Google Voice to show others who is calling if they use Phone Amego or MSN White Pages.
  6. iCal Logging. Track previous calls in your calendar. Synch to your iPad or iPhone to keep a record of your business calls handy.
  7. Google Voice integration. Dial from any GV connected phone (indirectly). Send SMS to multiple recipients (free).
  8. Easy to configure Caller ID sharing. See who’s calling from any computer (running Phone Amego) on your LAN.
  9. Bluetooth Hands-Free speakerphone.
  10. Displays phone numbers in Address Book format.
  11. Designed to maximize up time. In the rare event Phone Amego or some underlying system service crashes, Phone Amego’s built-in crash reporter will display a dialog offering to send a detailed crash report to the developer, and then relaunch the application automatically after 30 seconds.
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