Category Archives: Uncategorized

Mac CTI (Computer Telephone Integration)

There’s a quiet revolution underway as the old 4 kHz narrowband phone system is being disrupted by a combination of cell phones and Internet phones with advanced features and HD Voice. Market research from 2010 suggests that approximately one third … Continue reading

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Choosing a VoIP Service Provider for Mac CTI

As the developer of Phone Amego, I’ve had the opportunity to use several providers with different equipment so I’d like to share some of that experience. Depending on what’s most important to you, you may need to shop around a … Continue reading

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Choosing a SIP phone for Mac CTI

As the developer of Phone Amego, I’ve had the opportunity to use several SIP phones in order to support them in Phone Amego. Ironically, many advanced phones are not very good at CTI, so I’d like to describe some of … Continue reading

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Choosing a VoIP telephone adaptor (ATA)

As the developer of Phone Amego, I’ve had the opportunity to use several VoIP adaptors and SIP phones in order to support them in Phone Amego. Ironically, many advanced phones are not very good at CTI, so I’d like to … Continue reading

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Understanding the OBiON App for iOS and the OBi110 Service Bridge

Phone Amego recently added support for the OBiHAI family of VoIP adaptors including the OBi110 and OBi100 which allow you make calls via Google Voice without a separate telephone service. This introduction walks through the process of configuring the OBi110 … Continue reading

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The Case for VoIP

Voice over IP or the ability to make phone calls using your existing Internet connection continues to improve while offering some interesting trade-offs. The question for many telephone or cable subscribers is whether recent offerings are good enough to be … Continue reading

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When Disruptive Innovations Collide

A “disruptive innovation” is an innovation that disrupts an existing market. As telephone service becomes an extension of the Internet, the number of ways to make calls has exploded. There are landlines, cell phones, and various forms of Voice over … Continue reading

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Unified Voice, Text, and Visual Voicemail

Many people today have more than one phone number and voice mailbox. You may have a cell phone, a home phone (landline), and an office or business phone. Just telling people where to reach you and checking your voice mail … Continue reading

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Formatting International Phone Numbers in Apple’s Address Book

If you’re like many Americans, you may not have thought much about making international phone calls unless you need to travel or call friends or family overseas. Apple’s Address Book offers a lot of flexibility for formatting phone numbers to … Continue reading

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A Better Way to Keep Track of your Calls

If you are a small business owner who uses a Mac, a landline phone, and an iPhone or iPad, Phone Amego can tie them all together. You can be notified with on-screen caller ID for calls received on your landline … Continue reading

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